PRIVACY POLICY

Mosaic Innovations SL is responsible for the personal data submitted through this website. Our address is Calle Diderot 28/2, 29004 Málaga, Spain and you can contact us at info@slotmachinesgroup.com.

What data we collect

When someone uses the contact form, we collect the information they voluntarily enter: name, email, subject, product name (optional) and message (optional). We do not request data that is not relevant to respond properly.

Purpose of processing

We only use this information to answer questions, provide product information and assist with inquiries related to our refurbished slot machines and related equipment. We do not use this data to send newsletters or promotional campaigns without asking for additional consent.

Legal basis

The legal basis is Mosaic Innovations SL legitimate interest to reply to users who intentionally contact us.

International transfers

We use certain external platforms and tools for communication, analytics and commercial support that may store data outside the EU (for example Google, Meta, WhatsApp Business, Mailchimp, HubSpot). These vendors rely on valid legal safeguards such as Standard Contractual Clauses approved by the European Commission.

Retention

Data will only be stored for the time required to handle the inquiry and related follow up if necessary.

User rights

Users can request access, correction, deletion, limitation or objection by contacting info@slotmachinesgroup.com. You may also file a claim with the Spanish Data Protection Authority.